Privacy Policy

Paavan Rishta is a matrimonial matchmaking platform that facilitates profile discovery and partner search through targeted matchmaking and promotional services (“Services”). To deliver these services effectively, Paavan Rishta collects and processes certain personal information shared by users or obtained through lawful means. By registering or using our services, you provide your consent for the collection, use, processing, and controlled sharing of your personal information with other registered members solely for matchmaking purposes, in accordance with this Privacy Policy.

Paavan Rishta collects information in the following three broad categories while you use our services:

1. Information You Voluntarily Provide

To create a profile and access matchmaking services, users are required to submit personal and, in some cases, sensitive information. This may include your full name, gender, date of birth, contact number, email address, marital status, religion, caste or community preferences, ducational qualifications, professional details, family background, lifestyle preferences, and photographs. For identity verification or enhanced trust, you may voluntarily submit government-issued identity documents. When you choose paid services, financial information such as bank details, debit or credit card information, or UPI details may be collected securely through authorized payment service providers. Paavan Rishta does not store full payment credentials on its servers.

Users may also voluntarily submit testimonials, success stories, feedback, or images for promotional or informational purposes. Additionally, information shared during surveys, contests, events, or communications with our customer support team may be recorded for service improvement, quality monitoring, or training purposes. You may also choose to share profiles with your contacts through third-party platforms such as WhatsApp, which is entirely optional and user-initiated.

2. Information Collected Automatically (Not Directly Submitted)

While you use Paavan Rishta services, certain information is collected automatically to enhance user experience, improve platform performance, and maintain security. This includes data related to your activity on the platform, such as login dates and times, search preferences, pages viewed, clicks, interactions with other profiles, and messages exchanged through the platform.

We may also collect technical and device-related information, including IP address, device identifiers, device type, browser details, operating system, application settings, error logs, and cookie-based identifiers. These technologies help us understand user behavior, troubleshoot technical issues, prevent misuse, and deliver a smoother and safer experience.

3. Information Received from Third Parties

In some cases, Paavan Rishta may receive information about you from third-party sources. This primarily occurs when you choose to register or log in using social media or third-party authentication services such as Google or Apple ID. In such cases, limited information like your name, email address, or profile image may be shared with us based on your social media account settings and permissions. This process simplifies account access and reduces the need to remember additional login credentials.

Use of Collected Information

The information collected by Paavan Rishta is used strictly for providing matchmaking services, profile recommendations, communication features, customer support, payment processing, service improvement, fraud prevention, and compliance with legal obligations. Personal information is shared only with other registered members as part of the matchmaking process or with trusted service providers who assist in operating the platform, under strict confidentiality obligations.

Data Protection and User Control

Paavan Rishta implements reasonable technical and organizational security measures to protect user data from unauthorized access, loss, or misuse. While we strive to safeguard your information, no online platform can guarantee complete security. Users have the right to access, update, or correct their personal information and may request profile deactivation in accordance with our policies.

Consent and Acceptance

By accessing or using Paavan Rishta services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Continued use of the platform constitutes ongoing consent to the collection and use of information as described above.